Change people or details in management or control

You need to include certain people in a registered establishment's management or control. This is the list of staff for your registered establishment who have the authority to direct:

• the export operations, or an important or substantial part of the export operations, of the business, or
• another person who has or would have the authority to direct a person described as above in the exercise of that authority.

For more information, go to What is management or control?

You may need to change these people occasionally. For example, if you have staff who leave or join your registered establishment or manage it for you.

To apply to add, edit or remove people in management or control:

1. Sign in to your Export Service account.
2. Under 'Your linked businesses', select the business name.
3. In the side menu, select ‘Establishments’.
4. Under ‘Your establishments’, select the establishment name.
5. Select the ‘Management or control’ tab.
6. Find the name of a person already in management or control. Select ‘Remove’ to remove them. Select ‘Edit’ to change their details. Or select ‘Add a person’ to add someone new.
7. Follow the prompts to complete and submit the application.

Changing someone’s details

To change someone’s existing details, you need to add all their details again and submit a new application.

Follow the steps above to edit someone’s details. Make sure their name in management or control matches their Digital ID exactly.

For more information, go to Names in management or control don't match.

Assessing your application

We need to assess and approve any new person for management or control. To confirm if they are suitable, go to Understanding the fit and proper test, opens in a new tab.

You won't see the person's name in the management or control list while we assess it. But you can see your application if you select the 'Your applications' tab, then 'View' next to the application.